The team in its early days
Are you planning a trip to Vietnam and looking for the best way to explore our beautiful country? You may have heard about local travel agencies that promise authentic experiences at attractive prices, but you might also be wondering whether entrusting the organization of such a journey to a company located so far away is a reasonable choice.
Here are a few elements to help you decide.
How to choose your local travel agency in Vietnam? This is a perfectly legitimate question when preparing a trip to Indochina, given the wide range of offers and possibilities available. So, after properly introducing ourselves, we share all our advice and recommendations to help you choose the right travel agency in Vietnam.
Summary
History of Our Local Travel Agency
The HORIZON VIETNAM Travel team was formed around Bau, a dynamic, reliable, knowledgeable man with a true passion for travel. From a young age, Bau gained many years of hands-on experience. He has worked as an independent French-speaking guide in Vietnam and throughout Indochina.
It is this deep field experience, combined with his strong passion for tourism and cultural exchange, that Bau wishes to share with his clients. He called upon his friends, all tourism professionals who have also accumulated extensive experience in the field and share the same love of travel. Together, they founded HORIZON VIETNAM Travel.
Their dream is to offer unique and authentic journeys in Vietnam and throughout Indochina.
Today, the agency has been in existence for 18 years. It has grown steadily while carefully preserving its family spirit and friendly atmosphere. Alongside Bau, we are now a dedicated team working together to continue this wonderful adventure as a local travel agency in Vietnam.
The agency has organized a large number of tours for tens of thousands of travelers. 98% of our clients declare themselves fully satisfied, as reflected in their letters of thanks and positive reviews. These testimonials are widely shared across major travel forums such as TripAdvisor, Le Routard, Lonely Planet, Voyage Forum, Petit Futé, Cap-Vietnam, and others.
Thanks to its status as a local travel agency, HORIZON VIETNAM Travel has built an exemplary track record, quickly earning a strong reputation among English-speaking travelers. The name HORIZON VIETNAM Travel has become firmly established within the global travel community thanks to the dedication and patience of its team, and above all, to its strong commitment to a core principle that is dear to everyone involved: word of mouth.
For us, total customer satisfaction is our greatest reward.
The Concept of Tailor-Made Travel with a Local Travel Agency
Our way of working is based on essential principles. As a local Vietnamese travel agency with strong expertise in designing tailor-made journeys, we remain closely connected to the field.
Being a local travel agency in Vietnam allows us to have in-depth knowledge of our country and to offer the best prices with no intermediaries. Thanks to our experience in tailor-made travel for French-speaking travelers, we work with you to create a travel project that perfectly matches your expectations and desires.
Throughout your journey, we remain attentive, flexible, and responsive. We are always ready to make adjustments when needed, ensuring your trip is as smooth, enjoyable, and memorable as possible.
A Constant Commitment to Improvement
The entire HORIZON VIETNAM Travel team works every day to continuously refine and improve our travel programs, with the aim of meeting the expectations of even the most curious and demanding travelers. Our agency is committed to offering impeccable tailor-made journeys based on each client’s wishes: original and authentic trips, high-quality experiences at reasonable prices, and above all, more than just a journey — a unique experience that is both enriching and unforgettable.
We are fully aware that the world and the tourism industry are constantly evolving. That is why we work daily to adapt, continuously updating our itineraries to meet the realities of today’s world. Over time, our journeys are becoming increasingly respectful of nature and local communities, reflecting our commitment to responsible and sustainable tourism.
Responsible Travel
We respect the principles of sustainable development in its economic, environmental, ethical, and social dimensions. Responsible travel aims to minimize as much as possible the negative impacts that travelers may have on the countries they visit.
Respect for the environment, local cultures, customs, traditions, and ways of life — as well as meaningful encounters and exchanges that foster mutual understanding and peace — lie at the heart of responsible travel. We are committed to selecting tourism partners and structures that actively contribute to improving the living conditions of local communities.
HORIZON VIETNAM Travel is deeply engaged in this approach. Beyond ensuring that your journey is environmentally responsible, we also carry out various humanitarian and social initiatives to help build a fairer world. You can learn more about our actions on our Responsible Travel page.
If you wish to support local communities while enjoying a truly memorable journey, choose HORIZON VIETNAM Travel as your local travel agency in Vietnam.
Serenity, Joy, and Discovery!
Our local travel agency in Vietnam offers a wide and diverse range of travel experiences: cultural stays, classic tours, adventure itineraries, hiking and trekking trips, tailor-made excursions, honeymoon journeys, and more. Whether you are traveling solo, as a couple, with family, or with friends, all our itineraries are carefully designed to meet your expectations and personal preferences.
Thanks to our in-depth local knowledge, no intermediaries, and a strong commitment to offering the best value for money, we create journeys that fully respect the country, its people, and its culture.
Our Tips for Choosing Your Local Travel Agency in Vietnam
Expertise and Reputation
One of the main reasons for using a travel agency for your trip to Vietnam is to benefit from reliable expert advice.
Tip: Take the time to check customer reviews and testimonials. They provide valuable insight into the agency’s professionalism, reliability, and overall efficiency.
Discover video testimonials from our clients, along with a few memorable and fun travel stories:
Flexibility and Responsiveness
The role of a tailor-made travel agency is to adapt to the traveler’s needs. The first elements a travel consultant must consider are your expectations, your budget, and your personal preferences, in order to refine their recommendations and design a truly customized itinerary.
Tip: An excellent travel agent will always go the extra mile, demonstrating patience and responsiveness. Do not hesitate to engage in multiple exchanges to achieve the perfect travel program.
The best local travel agencies offer 24/7 assistance. A travel agent’s work does not end with the signing of the contract. A truly outstanding agent will support you at all times — from your departure from home to your safe and happy return. This is especially important when traveling to a distant country.
At HORIZON VIETNAM Travel, upon your arrival, we provide you free of charge with a mobile phone and local SIM card, allowing us to stay in constant contact throughout your journey.
Best Value for Money at a Fair Price
Your travel agent should offer you the best value for money at a fair price. HORIZON VIETNAM Travel is an independent creator of tailor-made journeys in Vietnam and throughout Indochina. We guarantee high-quality travel experiences at direct prices, with no intermediaries.
By booking directly with the local producer, you benefit from more competitive rates and better-quality services, ensuring one of the most cost-effective options available on the market.
A Trusted and Proven Network of Suppliers
A good travel agent relies on a carefully selected network of trusted suppliers, hotels, and local accommodations. These partners are chosen for their reliability and their ability to meet your specific expectations.
Our partners have earned our trust through years of close collaboration. Both our team and our local partners share the same philosophy: total customer satisfaction.
A Passion for Foreign Language and Culture
We are not a foreign-speaking travel agency by chance. All our Vietnamese team members have chosen to study English, French, Italien,… language and culture up to university level, often driven by a genuine passion for other countries’s history, culture, and the world.
Thanks to this experience, we are able to fully understand the expectations and travel styles of European travelers, which often differ from those of Asian tourists.
Discover Our Vietnam Travel Agency in Video
What Budget Should You Plan for a Trip with a Local Vietnamese Travel Agency?
A tailor-made journey organized by a local travel agency in Vietnam can be compared to a VIP travel experience. It requires a dedicated and experienced team capable of providing attentive listening, personalized care, and full availability throughout the entire journey.
For these reasons, such a trip may appear to be expensive. However, this is not necessarily the case. By choosing our services, you deal directly with an independent local travel producer, which allows you to benefit from direct prices with no intermediaries. In addition, you save valuable time and avoid the risk of losing precious travel days due to poor organization.
Vietnam is a destination that remains accessible even for smaller budgets. Depending on your choice of accommodation category and travel style, prices can vary significantly.
To give you a general idea, the average budget for a 15-day trip in Vietnam with HORIZON VIETNAM Travel is approximately 80 – 100 USD per person per day, based on 2-star accommodation and a group of 6 travelers.
Our Selection of Local Travel Agencies in Asia
Vietnam, Cambodia
For Southeast Asia, particularly Vietnam, Cambodia, we naturally recommend our own services. HORIZON VIETNAM Travel designs tailor-made journeys in these four countries with the professionalism and expertise we proudly uphold.
Visit our Tour section to start dreaming about your next adventure.
China & Yunnan
For travel in China, we recommend the agencies Ciel Chine and Ciel Yunnan, with whom we maintain a close partnership. Ciel Yunnan, founded in 2008, was created with the ambition of offering original travel experiences and tailor-made itineraries for French-speaking travelers in the Yunnan region.