Hello Mrs Thom,
I took the time to fill in the questionnaire and to put in details that are, in my opinion, positive. We are very satisfied with our stay in Vietnam and, as we did with another group of 5 people, suggest your agency to the next members of our organization who will go to Vietnam next winter.
It is also possible that we will contact you for a trip to Laos next winter.
Thank you and your team for your excellent work.