Mr Olivier VERGEYNST
Hello Madam
Thank you for these photos and for your welcome at the agency.
Our trip was excellent! We particularly enjoyed Hue and even more Hoi An.
The only downside was the 2 hotels just after the train from Sapa, to take a shower but fortunately not to stay there. Lao Cai’s was okay except that there was some mould/fungus in the bathroom, especially around the tub. The one near Hanoi train station (A25) was significantly worse (bathroom and room not very clean, mould in the bathroom and shower, disappointing breakfast).
But this is only one detail compared to everything else that went very well.
All the drivers and guides were on time, very kind and far-sighted, knowing perfectly the places visited and gave very interesting information and anecdotes. All the restaurants you chose were very good, with a special mention for GrandMa in Hanoi which was really excellent. As for the hotels, they were really really good!
We will not hesitate to recommend your agency to our friends, and will call on you as soon as possible for new adventures in Asia!
Kind regards
O. Vergeynst