Hello Mrs. Huyen Thanh and all your friendly team

I wanted to thank you for this beautiful trip we made to your country.

We enjoyed it very much.

Thank you also for your welcome to your agency and for the small gift given by our guide Mrs. Tran Thi Hong Hoa in Saigon for your departure.

I wanted to give you a detail of our trip because the lady who called us on the mobile phone did not speak French well for explanations.

For our trip between Hanoi and Lao Cai by train, it’s very noisy and it moves a lot. The train honks its horn very often. So it’s hard to sleep. The next morning, we are not very fit to visit. I learned that you could make the trip by bus too. You would have to offer this to your future customers for their comfort.

On the way back from Lao Cai, our guide told us that someone from the A25 hotel had to pick us up from the platform of Hanoi station. No one came and we walked to the hotel where we had left our suitcases. Hanoi station is big and at 5 am after a night when we didn’t sleep because of the noise of the locomotive that was next to our wagon, it’s difficult. And the gentleman at the hotel didn’t seem to know. I wanted to tell you that. Thank you for seeing with them for your next customers.

For the rest, everything went well.

We are delighted with our stay and we will return to your home another time to visit other things as your country is big.

Sincerely

Nelly Delhumeau