Hello Mrs NGUYEN
Here we are, back in FRANCE, our heads full of memories all more beautiful than the others. You will find attached the photo that represents all the happiness we had visiting your country with you.
Our stay: we enjoyed every moment and the organization of our stay. We were able to see everything we wanted, and even more, in perfect conditions. The hotels and restaurants you chose lived up to what we wanted. The restaurants chosen by you allowed us to taste the local specialities. Perfect, really.
The guides and drivers: very professional staff, very attentive. The guides were able to share their knowledge with us, both on history, and culture and on the Vietnamese economy and news. I would therefore like to recommend that you continue to work with them. They have been perfect and are all, each in their differences, very endearing and friendly.
Two small downsides, without the gravity of course, but which seemed unpleasant to us anyway:
Hotel GONDOLA: on the day of our arrival, we exchanged a bottle of warm water for a bottle of fresh water in the refrigerator, without paying attention that the bottles of water were not of the same brand. The fatigue of the trip no doubt. We were charged for water. Rather petty.
Hotel BEAUTIFUL SAIGON: on the day of our departure, breakfast was impossible to have at the restaurant. The staff prepared a breakfast to take away: 4 yoghurts and 4 bottles of water!! When you know that you can’t pass liquid at the airport!. I think an effort could be made since previously we had a more decent breakfast in Hanoi (for the Hanoi-Hue flight).
But I repeat, our 3-week stay was perfect. We have only good memories that we will keep in mind and in our hearts for a long time.
Thank you to all your team. We will not fail to talk about your agency around us. And to call on you in the future.
If you wish, you can provide our phone to future customers who would be reluctant to choose you. There is no problem.
Sincerely.
Philippe and Mirjana BARAT